Medical Records - Release of Information Specialist Position - Mansfield Texas

We are currently seeking qualified candidates for our (Medical Records) Release of Information Specialist position at a local healthcare facility in Mansfield, Texas.


This position is Monday through Friday, 8:00am – 5:00pm, 40 hours per week.

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.


Duties and Responsibilities:

• Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the IT department.
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• Receive incoming requests including opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area, and insures adequate supplies to meet customer requests.
• Maintains working knowledge of the existing state laws and fee structure
• Notify Area Manager with HealthMark Group if/when workload increases
• Works within scope of position and direction
• Carries out responsibilities in accordance with HealthMark Group and client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all HealthMark Group and medical records information including during transport, storage and disposal.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.


JOB REQUIREMENTS
• Prior experience in a medical office or medical records department preferred but not required
• Computer software experience – general working knowledge of Microsoft Word and Adobe Acrobat
• Excellent organizational skills a must
• Use fax, copier, scanner
• Willing to learn new equipment and processes quickly
• Self-motivated, a team player
• Must be able to multi-task

Education:

• High School Diploma (GED) required
• 2 year Associates’ Degree or higher from an accredited college or university preferred but not required

Financial Package
• Competitive Base Salary
• Bi-Weekly Commission based on production
• Reimbursement for Health Insurance

All interested candidates who wish to learn more can visit www.healthmark-group.com

Please find the “contact section” located on the home page. Each candidate must complete this section and copy/paste their resume.