William Gari Bunce's Page

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I am an IT professional with over 10 years experience in the credit card industry specifically relating to database applications. I am seeking a position as a programmer or data analyst working with SQL databases and management reporting.

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http://www.linkedin.com/pub/william-%22gary%22-bunce/10/aa0/18a

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WILLIAM GARI BUNCE
Mansfield, TX 76063
gari_76063@yahoo.com

PROFILE: An advanced programmer/analyst with experience in information technology pertaining to database development and management reporting. Possess skills and expertise in application design, Microsoft Office, and Oracle database for the financial industry.

SOFTWARE: Windows XP, Oracle 9, VB 6, SQL Server, HTML; MS Access, Excel, Word, Outlook

PROFESSIONAL EXPERIENCE

Washington Mutual, Arlington, TX (2007-2009;Layoff)
BUSINESS DATA ANALYST III
Managed and implemented the relocation of sales processing from California to Texas. Streamlined the sales automation tools and trained new personnel to maintain business continuity and reduce head-count by one. Prepared and executed archival of over four million sold accounts for cost savings of about $50K per month.

Providian Financial/Washington Mutual, Pleasanton, CA (1995-2007)
SOFTWARE ENGINEER II (2001-2007)
Designed and implemented automated processes for data delivery and tracking of sold accounts in Collections Strategy. Scheduled and coordinated sales recovery of bad debt based on the monthly business plan averaging $200MM in annual revenue. Managed and validated the data updates for sold accounts on the mainframe and database server.

APPLICATION DEVELOPER (1999-2001)
Maintained and developed desktop applications as a member of a development team for the acquired-debt division. Participated in all phases of the software development life cycle (specifications, analysis, scoping, design, coding, testing, and documentation).

MIS ANALYST/DEVELOPER (1996-1999)
Designed and implemented database applications for telemarketing sales-performance reports. Enhanced the daily automation for reliability and ease of modification. Streamlined the database design to reduce the time for quarterly reporting from hours to minutes. Trained and supervised various application assistants.

MIS MANAGER (1995-1996)
Supervised four MIS support personnel. Developed and maintained database applications for performance measurement of inbound-call agents.

PROGRAMMER ANALYST II (1995)
Developed and maintained database applications to report new account results for various marketing segments. Integrated multiple data sources and incorporated appropriate validations.

Pacific Gas & Electric, San Francisco, CA
APPLICATION SPECIALIST

McCue Systems, Inc., Burlingame, CA
QUALITY ASSURANCE COORDINATOR
SOFTWARE DELIVERY COORDINATOR
ADVISORY SUPPORT REPRESENTATIVE
PROGRAMMER

EDUCATION

California State University Hayward, Hayward, CA
B.S. Computer Science, minor in Business Administration

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